Tropic engages subprocessors to provide services to customers. This includes both third-party companies and Tropic affiliates. These subprocessors may receive access to customer data and assist Tropic with processing it.
| Service Name |
Company Name |
URL |
Nature of Processing |
Location |
| Airtable |
Airtable (Formagrid Inc, dba Airtable) |
https://airtable.com/ |
Data Storage |
US |
| Amazon Web Services |
Amazon Web Services, Inc. |
https://aws.amazon.com/ |
Hosting and infrastructure |
US |
| Datadog |
Datadog, Inc. |
https://www.datadoghq.com/ |
Application performance monitoring, infrastructure and network monitoring, and error capturing |
US |
| Dropbox |
Dropbox, Inc. |
https://www.dropbox.com/ |
Data storage and secure data transfer |
US |
| Elasticsearch |
Elasticsearch B.V |
https://www.elastic.co/ |
Search and indexing |
US |
| Explo |
Explo, Inc. (Kaz Inc. d/b/a Explo) |
https://www.explo.co/ |
In-app dashboards and reports |
US |
| FiveTran |
Fivetran, Inc. |
https://www.fivetran.com/ |
Data pipeline and ETL |
US |
| Gong |
Gong.io, Inc. |
https://www.gong.io/ |
Analytics for video calls |
US |
| Google Cloud Platform |
Google Cloud Platform (Google LLC) |
https://cloud.google.com/ |
Hosting and infrastructure, internal document storage, secure data transfer |
US |
| Heroku |
Heroku (Salesforce, Inc.) |
https://www.heroku.com/ |
Hosting and infrastructure |
US |
| OpenAI |
OpenAI, L.L.C. |
https://www.openai.com/ |
Document processing, Tropic copilot |
US |
| Postmark |
Postmark (AC PM, LLC) |
https://postmarkapp.com/ |
Email service provider |
US |
| Sentry |
Sentry (Functional Software, Inc. d/b/a Sentry) |
https://sentry.io/ |
Debugging and support tool used for error reporting |
US |
| Sigma |
Sigma Computing, Inc. |
https://www.sigmacomputing.com/ |
Analytics of application data |
US |
| Slack |
Slack Technologies, LLC |
https://slack.com/ |
Support and communication |
US |
| Workato |
Workato, Inc. |
https://www.workato.com/ |
Workflow automation |
US |
| Zapier |
Zapier, Inc. |
https://www.zapier.com/ |
Workflow automation |
US |
| Zoom |
Zoom Video Communications, Inc. |
https://zoom.us/ |
Video conferencing |
US |
.webp)
.webp)