Third-Party Subprocessors
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Tropic engages subprocessors to provide services to customers. This includes both third-party companies and Tropic affiliates. These subprocessors may receive access to customer data and assist Tropic with processing it.
| Service Name | Company Name | URL | Nature of Processing | Location |
|---|---|---|---|---|
| Airtable | Airtable (Formagrid Inc, dba Airtable) | https://airtable.com/ | Data Storage | US |
| Amazon Web Services | Amazon Web Services, Inc. | https://aws.amazon.com/ | Hosting and infrastructure | US |
| Datadog | Datadog, Inc. | https://www.datadoghq.com/ | Application performance monitoring, infrastructure and network monitoring, and error capturing | US |
| Dropbox | Dropbox, Inc. | https://www.dropbox.com/ | Data storage and secure data transfer | US |
| Elasticsearch | Elasticsearch B.V | https://www.elastic.co/ | Search and indexing | US |
| Explo | Explo, Inc. (Kaz Inc. d/b/a Explo) | https://www.explo.co/ | In-app dashboards and reports | US |
| Extend | Extend (CrowdView, Inc. dba Extend) | https://extend.app/ | Document processing | US |
| FiveTran | Fivetran, Inc. | https://www.fivetran.com/ | Data pipeline and ETL | US |
| Gong | Gong.io, Inc. | https://www.gong.io/ | Analytics for video calls | US |
| Google Cloud Platform | Google Cloud Platform (Google LLC) | https://cloud.google.com/ | Hosting and infrastructure, internal document storage, secure data transfer | US |
| Heroku | Heroku (Salesforce, Inc.) | https://www.heroku.com/ | Hosting and infrastructure | US |
| OpenAI | OpenAI, L.L.C. | https://www.openai.com/ | Document processing, Tropic copilot | US |
| Postmark | Postmark (AC PM, LLC) | https://postmarkapp.com/ | Email service provider | US |
| Sentry | Sentry (Functional Software, Inc. d/b/a Sentry) | https://sentry.io/ | Debugging and support tool used for error reporting | US |
| Sigma | Sigma Computing, Inc. | https://www.sigmacomputing.com/ | Analytics of application data | US |
| Slack | Slack Technologies, LLC | https://slack.com/ | Support and communication | US |
| Workato | Workato, Inc. | https://www.workato.com/ | Workflow automation | US |
| Zapier | Zapier, Inc. | https://www.zapier.com/ | Workflow automation | US |
| Zoom | Zoom Video Communications, Inc. | https://zoom.us/ | Video conferencing | US |
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