1Password

Overview

1Password is a password manager that helps businesses securely store, manage, and autofill passwords and sensitive information across devices. It uses encryption to protect passwords, credit card details, and personal data, offering a single master password to access all stored credentials. 1Password enables users to generate strong, unique passwords for each account, reducing the risk of security breaches.

Pricing Model

1Password offers three plans that are based on the number of users in the organization. They typically offer a 14-day trial for all plans. See the plan comparison below:

Team and business Plans

  • For professional use, 1Password provides the Team Plan and the Business Plan. The
  • Team Plan includes unlimited passwords and items, shared vaults for team collaboration, access control and user management, activity logs and item history, 1GB of document storage per user, and 24/7 email support.
  • The Business Plan is designed for larger organizations and encompasses all the features of the Team Plan, adding advanced security and compliance features, custom roles and groups, detailed activity logs and reporting, 5GB of document storage per user, VIP support with 24/7 email and phone access, and free family accounts for team members
  • Enterprise Plan

For very large organizations with specific needs, 1Password offers an Enterprise Plan

with custom pricing based on the size and requirements of the organization. This plan includes all features of the Business Plan and adds custom onboarding and training, a dedicated account manager, advanced integrations (such as with Okta and Active Directory), custom security reviews and policies, and a Service Level Agreement (SLA) for uptime.

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Competitor Experience

1Password Lastpass Keeper Security
Avg. TCV $19k $17k $18k
Purchase Requests Managed 131 18 13
Average Savings 11.9% 20.6% 15.8%

The average TCV for 1Password is higher than Lastpass and Keeper Security, however 1Password remains the top choice for Tropic customers

Negotiation Tips

Once you’ve run a price benchmark on your contract, you need to know the levers to

pull to get to the best price with your supplier. Tropic has consolidated customized negotiation playbooks for hundreds of suppliers so you know exactly how to get the best price and terms on your 1Password contract. Here are some highlights:

Leverage Growth and User Counts

  • Increase User Count: Committing to additional licenses or increasing user count can lead to significant discounts.
  • Anchor High: Start negotiations with a higher user count to unlock volume-based discounts, then work back to the desired amount.
  • User Ramp-Ups: 1Password offers user ramp-ups through a 12-month contract, allowing for better pricing even if growth is not immediate.
  • Optimize Payment Terms
  • Annual Payment: Switching from monthly to annual billing can secure lower costs, with potential savings of up to 20%.
  • Multi-Year Contracts: Locking in a multi-year contract can help secure one-time discounts and stabilize pricing over the term.
  • Utilize Competitive Pressure
  • Introduce Competition: Bringing in competitive quotes from other password management solutions like Bitwarden or LastPass can drive down costs.
  • Leverage Long-Term Relationships: Highlighting long-term partnerships and budget constraints can help maintain or secure discounts.
  • Conduct User Audits

Request Usage Reports: Always request a user audit to ensure there are no unused licenses, which can help lower costs immediately.

Right-Size Contracts: Regularly review and adjust user counts to match actual usage, pushing to maintain legacy rates even with reduced user counts.

Timing and Budget Constraints

  • Budget Pressure: Leaning on internal budget constraints can be effective, especially during renewals. Highlighting economic conditions can also aid in negotiations.
  • Timing: Pulling in renewal dates, especially during slower periods like summer months, can help with pricing negotiations.

Get the full 1Password Negotiation Playbook here.

BY THE NUMBERS
131
Purchases Managed
11.9%
Average Savings
$19K
Average Deal Size
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