Customer Success
Your Trusted Partner for Strategic Spend Management and Procurement
Tropic's Customer Success teams are your partners in spend management, providing you with guidance and expertise that saves you time and money.
Delivering value from day one
Our comprehensive onboarding process delivers on our promise of quick time-to-value while making sure you're set up for success long-term.
Your journey to efficient spend management starts with a committed Implementation Consultant to guide you through every step, consulting on the spend management and procurement best practices that are aligned to your needs.
Empowering your team
Your dedicated Customer Success Manager provides expertise and consultation so you can save the most with Tropic.
We'll partner with you to evolve and mature your spend management & procurement processes, making sure your organization achieves its desired outcomes!
Enhancing knowledge, accelerating value
Stay up-to-date on product releases, brush up on feature-specific tips and tricks, and review how-to articles for the platform.
Whether you're logging into Tropic for the first time or you are a seasoned pro, our detailed Help Center, accessible within the product, is your one-stop shop for Tropic knowledge
Subject matter expertise and knowledge when you need it
Effortless assistance is at the core of your Tropic journey. Get fast and friendly technical support when you need it.
Our team of experts is here to answer product questions as well as troubleshoot, investigate, and resolve any issues that may arise.
Your success is our success
Finance and procurement leaders choose Tropic because we arm you with leverage and enable efficiency. IT leaders love us because we ensure compliance and mitigate risk.
Dillion Jacobson
Cameron Davis
Director of Procurement
J.B. Snodgrass, CPA
VP, Financial and Sales Operations, Procurement
Nick Zaharchuk
AVP of Finance
Ryan Roccon
VP of Finance
Coulter King
Chief Operating Officer
Brandon Bailey
VP Strategic Financial and People Operations
Ariel Nahmias
VP of Finance
Xavier Del Rosario
VP of Finance & BizOps
User in Hospital & Health Care
User in Think Tanks
User in Computer & Network Security
Chris Mullins
User in Computer Software
User in Computer Software
User in Information Technology and Services
Sam Good
User in Computer Software
Matt Weiler
CFO
Jeremy Klein
Senior Director, Finance Operations & Transformation
Steve McMullen
General Manager
Heather Scheel
Senior Systems Program Manager
Jeremy Klein
Senior Director of Finance Operations